24/7 Client Desks · AI Intake · Law Firm Operations
I give small law firms a 24/7 client desk and AI intake that capture and brief every lead — so nothing slips, and your attorneys practice law instead of chasing the phone.
By the Numbers
The Problem
What I Build
Done-for-you, flat-fee, yours to keep. Installed in about a week. Research shows a first response within five minutes can quadruple conversion — these are what make that your default.
From $1,500 flat, one-time
See the Live Demo →Setup from $2,500 · then $300/mo flat, unlimited seats
Get a Demo →Modern Intake Package · Best Value
One conversation, one install week. Your firm walks away with a 24/7 client desk and an AI brief on every intake — plus the first month included. Then it's just $300/month, flat, for as many users as you have.
Claim a Founding-Firm SpotMy Own Desk — Live on This Site
Everything Client Desk does for a firm is running right here — not a mock-up. Message me and it lands in my CRM. Book a call and it's on my calendar. Send the intake below and it opens a file in my pipeline. A firm's version does exactly this, pointed at their CRM instead of mine.
Live Here · Messaging
You're messaging Jay Nalu directly — no chatbot, no ticket queue. I read every message myself and reply Monday–Friday, usually within one business day.
This chat is the product: it runs on my site today, and every conversation files into my own CRM. Want one like it on yours?
Live Here · Booking
Thirty minutes to walk through your intake and what a desk would look like on your firm's site. No pitch, no pressure.
Book a 30-Minute CallThe same booking setup your firm would get — pick a time and it's on both our calendars.
Live Here · Documents
Attach your current intake form, a short brief, or screenshots to the intake form and it travels with your file. Please don't send client-confidential material before we're engaged.
Beyond the Software
Most firms are fully served by the two products above. For the few that want deeper infrastructure — a custom automation stack, document-workflow automation, an intake-system overhaul, or ongoing fractional-COO leadership — that's available too, drawn from a decade running law-firm operations. It's hands-on, engagement-priced work, so I take it on selectively. If that's you, let's talk.
Discuss a Custom Engagement →Proof of Concept
Every system I bring to your firm has already been built, tested, and refined in production. As COO of a 10-attorney civil practice firm operating across 8 states as a legal-plan network provider, I designed the intake pipeline, the CRM workflows, the co-counsel expansion infrastructure, and the financial models — and engineered the firm's six-automation production stack: scheduled CRM syncs, AI-drafted intake briefs delivered to attorneys before they opened a file, branded end-of-day reports, and self-monitoring watchdogs that flagged failures before any human noticed.
This is not consulting theory. Every one of those systems runs daily, in production, on real intake with real clients — and I'm the one who built them and keeps them running.
I also know where automation doesn't belong. I piloted an AI voice agent for intake and shut it down after five weeks — because real client-experience data beat vendor promises. Humans answer your phones. Automation does the paperwork. That line is the whole philosophy.
Michigan-based — available nationwide, fully remote
Career
Tell me a little about your firm and I'll send a short demo — and, if you want it, a 30-minute call. No pitch, no pressure. Founding-firm pricing is open for the first three firms.